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KLTCH OUTDOORS FAQ
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Q: Can I hang the game bag without looping over the top portion of the bag?Yes, but we recommend doing a sinching loop using the paracord with the top of the fabric to ensure it has the extra support to ensure zero failure for heavier weights such as a moose/elk hind quarter's. Check our Instagram or home page on our website to see this technique
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Q: How do I wash my KLTCH game bags?Our game bags are designed to be water resistant, so we recommend washing with detergent that does not contain fabric softener. No bleach material, or powdered substances. Machine wash or by hand. AIR Dry the product for optimal life span.
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Q: What should I do if I receive a defective productIf your product has a manufacturer defect, please contact us on the 'contact' tab and supply your name, email, as well as product order number with a photo attached.
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Q: What is your warranty policy? Does KLTCH Outdoors stand behind its products?We take pride in our reputation for our customer service before and after the purchase. We also take pride in our products and will stand behind our quality. We will replace any bag that's performance in the field has been compromised due to a manufacturer's defect that has harmed the practical lifespan of the garment. We work hard to take care of our customers so contact us through our email or chat on our website. See our full warranty policy on the shipping/return tab.
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How do I contact KLTCH Outdoors?You can send us an email directly at kltchoutdoors@gmail.com
Contact
KLTCH OUTDOORS
BE KLTCH
CONTACT KLTCH OUTDOORS
Edmonton, AB Canada
CUSTOMER SERVICE
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